System Requirements

Callwhere PC

1GHz PC w/ Windows XP Pro (preferred), 2000, NT, Vista, 2003, 2008, and Windows 7
60Gb Hard Drive and 512 MB of RAM
USB port (for security key) or LPT port (for legacy security key)
Serial/COM Port (SMDR input from phone system) or
TCP/IP address and open port (IP based phone systems)
Drive mapping permissions (Network version)
Connection to the Internet (Remote Desktop)

Phone System

Any PBX/Key phone system that provides SMDR data via standard RS232 (DB-9 Serial) interface, TCP/IP, or file.
*All data on the stream can and will be utilized for the following phone systems:

• Avaya (AT&T, Lucent)
  • Definity G1
  • Definity G3i (Expanded Format)
  • Definity G3i (Teleseer Format)
  • Definity G3r
  • Definity Mod12
  • Definity One S8100 Media Server
  • Definity ProLogic
  • Dimension 2000
  • Generic
  • IP Office SMDR
  • Merlin Legend
  • Partner
  • Partner ACS
  • Spirit
  • System 25
  • System 75V2
  • S8X00 Media Server
• Abbington (Special)
• Alcatel
  • ITT 3100
• Americom
  • Generic
• Atlas
  • III.D (ksx-200)
• BBS
  • Plexus DTS (1.01)
  • Plexus DTS (1.02)
  • Plexus Digital (2.00)
• Comdial
  • 2000
  • Digitech
  • DSU
  • DSU II
  • DX-80 w/CID
  • DXP Plus (SMDR format)
  • DXP Plus (SMDA format)
  • FX (SMDA Format)
  • FX2 (SMDA Format)
  • VDT
• Cortelco
  • 3100
  • Digital 144
  • ECS
• EADS
  • MC 7500 RCT Calls (V1/128 Bytes)
  • MC 7500 RCT Calls (V3/256 Bytes)
  • MC 7500 RCT Calls (V4/210 Bytes)
• Encore
  • CX3672
• ESSEX
• ESI
  • E-Class
  • E-Class Gen-2
  • IVX 128
• Executone
  • 432
  • ISO 228
  • 648
• Fujitsu
  • Generic
  • 196
  • F9600 R10
  • StarLog II
• Harris
  • 20/20
• Inter-Tel
  • Axxent
  • Axxess
  • Axxess V4.3
  • Axxess V5.2 +
  • Axxess V5.2 + (Networked)
  • Eclipse
  • GMX-48
  • IMX/GMX 256
  • IMX 2460
• ITT
  • 3100
  • Generic
  • Millenium (DBCS)
  • Millenium (Short)
• IWATSU
  • ADIX
  • ZTD
  • Mitel
    • 3100 Integrated Communication Platform (ICP)
    • 3300 Integrated Communication Platform (ICP)
    • Smart Dialer
    • SX-200 Analog
    • SX-200 DIGITAL PABX
    • SX-200-EL
    • SX-2000
    • SX-2000 (Extended Digit Length)
    • SX-2000 (Networked)
    • SX-2000 (Networked – Extended Digit Length)
  • NEC
    • DS1000
    • DS2000
    • DSX-40
    • DSX-80
    • DSX-160
    • Electra Elite
    • Electra Elite IPK
    • Electra Elite IPK II
    • E-PRO Level 1
    • NEAX 2000 (1400 IMS Format)
    • NEAX 2000 (2400 IMS Format)
    • PRO II
  • NECi (Nitsuko)
    • 124i
    • 384i
    • 384i V3.08.xx
    • 384i V4.00
    • Aspire (Program 35-02-14 set to 0)
    • Aspire (Program 35-02-14 set to 1)
    • DS01
    • DS1000
    • DS2000
  • Nortel
    • Generic (SL1)
    • SL1 – N&A Receiver
    • Meridian (SL1)
    • Meridian Option 11C R23
    • Meridian Option 11C R23/CLID
    • Meridian Option 11C R24/CLID
    • Meridian Option 11C R25/CLID (Old CDR)
    • Meridian Option 11C R25/CLID (New CDR)
    • Meridian Option 51C/CLID
    • Meridian Option 61
    • Meridian Option 61/CLID
    • Meridian Option 61C/CLID
    • Meridian Option 81/CLID
    • Meridian Option 81C/CLID
    • Meridian R22 (New CDR Format)
    • Meridian SL-1 Rel. 17.76
    • Norstar Standard SL1
    • Norstar CLID SL1
    • Norstar (All Records Format SMDR5)
    • Norstar (All Records Format SMDR6)
    • BCM – SL1 Standard Format
    • BCM – SL1 CLID Format
    • BCM – Norstar Standard Format
    • BCM – Norstar CLID Format
  • Panasonic
    • 1232 (Analog)
    • DBS 576 (SMDR Format)
    • DBS 72
    • DBS CPC-A
    • DBS CPC-All
    • DBS CPC-B
    • KX-TD1232
    • KX-TD336
    • KX-TD500
    • KX-TD500 Login/Logout
    • KX-TDA 50
    • KX-TDA 100
    • KX-TDA 200
    • KX-TDA 600
  • Rolm
    • 8000
    • 9006.1
    • 9200
    • 9750
    • 9751 (5.6.81)
    • 9751 (5.6.84)
  • Samsung
    • 50si
    • 400si
    • 500si
    • DCS Compact
    • DCS
    • iDCS 100
    • iDCS 500
    • OfficeServ 100
    • OfficeServ 7200
    • ProStar
    • ProStar 56
  • Siemens
    • Hicom 150 E
    • Hicom 300 E
    • Saturn I
    • Saturn III
  • Sprint
    • Protege (CLID)
    • Protege MTX/LTX
    • Sprint i4 IP
  • SRX
    • SRX SMDR
  • Starplus Digital
  • Superkey
    • SK-824
  • SWB
    • DK616
  • Tadiran
    • Coral SL
    • Emerald Ice
  • TelRad
    • Digital 128 (Ver SB1,SB2)
    • Digital 128 (Ver SB3)
    • Digital 818 (Ver SB1,SB2)
    • Digital 818 (Ver SB3)
    • Digital 1000 (Ver SB3)
    • Digital S60 (Ver SB3)
    • Digital SYNOPSIS (Ver SB3)
    • Digital S400 (Ver SB3)
    • Digital 400 V7.36
  • Tel Electronic
    • Tel Scan
  • Teleco
    • UST-1424DK
    • UST-1040DK
    • UST-1014DK
  • Ticonix
  • Tie
    • BusCom
    • Onyx
    • Onyx III
    • ModKey32
  • Toshiba
    • Perception (e/ex)
    • Perception 4000
    • Perception I
    • Strata DK14
    • Strata DK16
    • Strata DK16E
    • Strata DK24
    • Strata DK40
    • Strata DK56
    • Strata DK96
    • Strata DK280
    • Strata DK280 Release 3
    • Strata DK424
    • Strata 20
    • Strata XII
    • Strata CIX
    • Strata CTX
    • Strata CTX R1.03
    • Strata CTX R1.03 (PRI)
    • Strata CTX R2.21
    • Strata CTX R2.21 (PRI)
    • Strata CIX R4.0 SMDR (PRI)
    • Strata CIX 670 / CTX 100 (PRI)
  • Trillium
    • Panther II
  • Vision
    • Standard SMDR
  • Vodavi
    • DVX Plus II (80 char. format)
    • DVX Plus III (80 char. format)
    • DVX Plus IV (80 char. format)
    • Infinite Mach I & XTS (80 char. format)
    • StarPlus Digital
    • StarPlus DHS/DHS-E
    • StarPlus DHS-L
    • StarPlus 616 Flex
    • Triad 1/2 (80 char. format)
    • Triad 3 (80 char. format)
    • Triad XTS (CLID)
    • Triad XTS (CLID) w/PRI
  • Win
    • 100D Rel 1 SMDR (Printer Format)
    • 100D SMDI
    • 440CT SMDI (Post Format)
    • 440CT SMDI (Real Time Format)
    • Generic