If there is one industry that can benefit more from Callwhere than any other, it is the personnel consulting industry.
Because there is a direct relationship between the number of outbound calls placed by each recruiter to the number of placements made, it is essential for management to have a means to measure and understand actual outbound calling patterns and habits of top performers and, more importantly, low performers.
Once integrated with your phone system, Callwhere will provide accurate reports that will not only help you manage outbound call activity but also monitor inbound activity, daily / weekly call volume, telemarketing reports and much more.
Callwhere is also instrumental in identifying toll fraud, trunk and line usage, misuse and abuse, time costing, most frequent callers (requires caller-ID), most frequent numbers dialed, specific number dialed, specific caller by number (requires Caller-ID). Callwhere can also help develop accurate sales benchmarks and help you create realistic quotas. In addition, proper resource requirements can be defined for optimum customer satisfaction, including verification of customer call backs and follow ups.
Thousands of businesses worldwide are using Callwhere to increase revenues and lower expenses, which obviously increases profits!