Sample Reports

Download these sample reports in PDF format:

Daily Call Analysis
Daily Call Analysis (by department)
Department Summary
Unanswered Calls
Department Summary 2
Station (extension) Detail
Most Frequent Callers
Hourly Incoming Calls
Station Summary
Trunk (line) Busy Summary
Trunk Busy Time

[01] Station Detail (Grouped by Station)
[02] Station Detail (Ungrouped)
[03] Station Usage Summary (External Calls)
[04] Station Usage Summary (w/averages)
[05] Station Usage Summary (w/percentages)
[06] Station Hourly Call Summary
[07] Station Daily Summary by hour
[08] Longest Calls (Grouped by Station)
[09] Longest Calls (Ungrouped)
[10] 35 Longest Calls (Ungrouped)
[11] Frequently Called Numbers (Grouped by Station)
[12] Frequently Called Numbers (Ungrouped)
[13] Frequently Called Numbers (Drill Down)
[14] 35 Most Frequently Called Numbers (Ungrouped)

Trunk Reports
[01] Trunk Detail
[02] Trunk Usage Summary
[03] Trunk Group Usage Summary
[04] Trunk(s) Peak Usage
[05] Trunk Traffic Analysis 1
[06] Trunk Traffic Analysis 2
[07] Trunk Traffic Analysis 3
[08] Trunk(s) Busy Summary
[09] Trunk Peg Count Summary

Costing Exception Reports
[01] Costing Summary (Grouped by Departements)
[02] Calls with cost (Grouped by Station)
[03] Calls with cost (Ungrouped)
[04] All Long Distance calls without cost
[05] All International calls without cost

Organization Summary Reports
[01] Company Station Summary
[02] Cost Center Station Summary
[03] Department Station Summary
[04] Division Station Summary
[05] Location Station Summary
[06] Station Detail (Grouped by Companies)
[07] Station Detail (Grouped by Cost Centers)
[08] Station Detail (Grouped by Departments)
[09] Station Detail (Grouped by Divisions)
[10] Station Detail (Grouped by Locations)
[11] Department Summaries by Company
[12] Department Summaries by Division

Account Code Reports
[01] Station Detail (Grouped by Station)
[02] Station Detail (Ungrouped)
[03] Station Detail (Grouped by Account Code)
[04] Station Detail (Sorted by Account Code)
[05] Station Account Code Summary
[06] Account Code By Station Summary
[07] Account Codes Grouped
[08] Company Account Codes Summary
[09] Cost Center Account Codes Summary
[10] Department Account Codes Summary
[11] Division Account Codes Summary
[12] Location Account Codes Summary
[13] Frequently Called Numbers (Grouped by Account Code)
[14] Longest Calls (Grouped by Account Code)
[15] Longest Calls (Ungrouped)

Area Code Reports
[01] Out Going Calls By Area Code (Grouped by Area Code)
[02] Out Going Calls By Area Code (Grouped by Station)
[03] Incoming Calls By Area Code (Grouped by Area Code)
[04] Incoming Calls By Area Code (Grouped by Station)

Specialized Reports
[01] Abandoned Calls
[02] Alert Number Calls
[03] Attendant Handled Calls Detail
[04] Attendant Handled Calls Summary
[05] Daily Calls Analysis Summary (External Calls)
[06] Daily Calls Analysis Summary (Incoming Calls)
[07] Daily Calls Analysis Summary (Outgoing Calls)
[08] Daily Calls Analysis Summary (All Calls)
[09] Telemarketing 1 Outbound Summary
[10] Telemarketing 2 Outbound Summary
[11] Toll Fraud
[12] Station Detail showing Ring Duration (Grouped by Station)
[13] Station Detail showing Ring Duration (Ungrouped)
[14] Station Detail showing Hold Duration (Grouped by Station)
[15] Station Detail showing Hold Duration (Ungrouped)
[16] Station Detail showing Authorization codes (Grouped by Station)
[17] Station Detail showing Authorization codes (Ungrouped)
[18] Station Detail grouped by Authorization Codes
[19] Station Detail showing DID (Grouped by Station)
[20] Station Detail showing DID (Ungrouped)
[21] Station Detail showing any digits dialed (miss-dials)
[22] No Answer Incoming Call with Ring Duration
[23] Unanswered Calls Summary Report
[24] Unanswered Calls Daily Summary Report
[25] Unanswered Calls Hourly Summary Report
[26] Directory Assisted Calls (Grouped by Station)
[27] Directory Assisted Calls (Ungrouped)
[28] Directory Assisted Calls Summary