Phone System
Any PBX/Key phone system that provides SMDR data via standard RS232 (DB-9 Serial) interface, TCP/IP, or file.
*All data on the stream can and will be utilized.
Examples: Nortel, Avaya, Mitel, Lucent, Panasonic, Samsung, Siemens, Vodavi, NEC, Sprint, etc…
Callwhere PC1GHz PC w/ Windows XP Pro (preferred), 2000, NT, Vista, 2003, (currently testing Windows 7 Enterprise)
60Gb Hard Drive and 512 MB of RAM
USB port (for security key) or LPT port (for legacy security key)
Serial/COM Port (SMDR input from phone system)
Connection to the Internet (Remote Desktop)
*Currently, Callwhere does not run as a service, so the application must run at all times