Within 30 days of a new purchase, we will be happy to utilize all tools at our disposal to help you get your Callwhere software installed, configured, and functional.
We encourage you to purchase and/or renew your annual support with us.
We encourage you to purchase and/or renew your annual support with us.
Level I (New Customers w/out EUSA)
-Product FAQ
-Installation Guide
-Basic Configuration
Level II (Customers w/ EUSA)
-Live Chat
-Product FAQ
-Product Updates
-Installation Guide
-Telephone Support
-Call Manager Guide
-Scheduled Reporting
-Remote Desktop Support
-Report Strategy Consultation
-North American Numbering Plan updates
Level III (Active Dealers)
-Live Chat
-Product FAQ
-Trouble Ticket
-Product Updates
-Installation Guide
-Telephone Support
-Call Manager Guide
-Scheduled Reporting
-Database Utility Guide
-PBX Integration Guides – coming soon
-Remote Desktop Support
-Advanced Configuration
-Report Strategy Consultation
-North American Numbering Plan updates
Support for any Callwhere version other than Pro / 2005 will require an upgrade.